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Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions? Contact us
help@11zeros.com
How long does it take for an order to be delivered?
We strive to ship all products within the specified timeline. Most of our products are dispatched and delivered within 4-6 working days as per our standard delivery timeline.
How do I track my 11zeros order?
- Open your web browser and go to the 11zeros website (www.11zeros.com).
- Scroll down on the website until you reach the "Information and Support" section.
- Look for the specific title or section labeled "Order Tracking" within the "Information and Support" area.
- Click on the "Order Tracking" option to access the tracking functionality.
- Enter the required details, such as your order number and Email ID, as prompted.
- Once you have entered the necessary information, click on the "Track" button to initiate the tracking process.
How can i connect 11zeros customer support?
To contact 11zeros customer support, you can reach out to them via email.
- Draft an email detailing the issue or concern you are facing.
- Attach any relevant images or videos that can provide support or clarification.
- Send the email to help@11zeros.com
You can expect a reply within 24 working hours. - Customer support is available during the following working hours:
Monday to Friday: 10:30 am to 5 pm
FAQ's
- To Read our Entire FAQ Section Click on the link below,
FAQ's